Frequently Asked Questions

Everything you need to know about the Global Visa Portal.

Yes. We use 256-bit SSL encryption for all file transmissions. Your documents are stored in encrypted cloud drives and are only accessible by authorized visa concierge officers.
OTP delivery is usually instantaneous via our Twilio gateway. If you don't receive it within 30 seconds, you can use the 'Resend' button.
Typically, you need a Passport scan, Matte Finish Photo, 6-month Bank Statement, Aadhar/PAN, and Flight/Hotel bookings. Our portal checklist will guide you based on your selection.
Yes. You can click the 'Change Number' link on the OTP screen to reset your session and enter a new mobile number.

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